Shipping Information

How to get fresh art delivered to your doorstep

Shipping Options

We offer FREE Standard Shipping on all orders.

Depending on the item and delivery destination, additional faster shipping options may also be available. As our products have different production and shipping requirements, the number of available shipping methods can vary by item.

You’ll always see the available shipping methods, prices and estimated delivery dates for your order at checkout.

STANDARD SHIPPING

Our standard shipping option is FREE. The estimated delivery date for your specific item will be shown at checkout.

FASTER SHIPPING

Need your order sooner? Depending on the item and destination, one or more faster shipping options may be available for an additional fee.

All available options and their estimated delivery dates will be displayed at checkout.

PRODUCTION & DELIVERY TIMES

The estimated delivery date shown during checkout takes the applicable production and shipping times into account.

INTERNATIONAL SHIPPING

For international orders, customs charges or import duties may apply depending on the destination.

Each customer is responsible for any customs charges that may be applied to international shipments. Lime & Lou has no control over these charges and is not responsible for actions taken by customs or delivery services.

ADDRESS INFORMATION

It’s the customer’s responsibility to provide us with a correct and complete shipping address.

If your shipping address is different from your billing address, please specify this during checkout.

SHIPPING NOTIFICATION & TRACKING

As soon as your order ships, you’ll receive a Shipping Notification email with your tracking information.

You can follow your package as it makes its way to you. You can also check your order status online using your Order ID and email address on our Track My Order page.

ESTIMATED DELIVERY

Your estimated delivery date depends on the item, destination and shipping method selected.

Special or highly customized orders may require additional production time.

If your order hasn’t arrived within the estimated delivery time, or if you have any questions about your shipment, please contact The Lime Team. We’ll be happy to help.